This Privacy Policy explains how Charlesworth Beauty LLC collects, uses, stores and protects personal information in the course of running a beauty studio systems practice. Charlesworth Beauty is the developer of this website and the studio team that receives enquiries, booking details and consultation notes. The organisation operates from 235 E 100 S, Minersville - 84752-7755, United States (US).
We have written this policy in plain language because a client who understands what happens to personal information is a client who can make an informed decision about sharing it. The policy covers visitors to this website, people who send an enquiry, bridal clients, editorial and production clients, members of a bridal party, contractors and anyone who contacts the studio by telephone or electronic mail.
1. Who We Are
Charlesworth Beauty LLC is a limited liability company registered in the United States and operating a beauty studio systems practice in Minersville. The studio designs bridal makeup plans, editorial styling sessions, skin preparation routines, brow and lash shaping appointments, travelling beauty crews and a small curated retail shelf. The company is the controller of the personal information described in this policy.
The website at charlesworthbeauty.lol is maintained by Charlesworth Beauty as a public description of the studio and its services. Enquiries received through the website, by telephone or by electronic mail are handled by the studio team at the Minersville address. Where this policy refers to the studio or to we, the words refer to Charlesworth Beauty LLC as a whole.
The registered postal address for privacy correspondence is 235 E 100 S, Minersville - 84752-7755, United States (US). The studio telephone number is +18508986546 and the privacy mailbox is studio@charlesworthbeauty.lol. We ask that written privacy requests be sent by electronic mail where possible, because written records help us respond accurately and within a reasonable period.
2. Scope of This Policy
This policy applies to personal information collected through this website, through booking and consultation conversations, through appointment attendance at the studio or at a location arranged by a client, and through the retail counter. It does not apply to information that is collected by venues, photographers, event planners or other independent businesses that a client may engage alongside the studio.
Where a client books the studio through a venue or an event planner, that business may share a limited set of details with us so that the appointment can be scheduled. In those cases the venue or planner is responsible for its own privacy practices and for obtaining any consent that its own policy requires. We only ask for the details that are necessary to perform the booking.
This policy does not cover the practices of third party websites that may be linked from this site, including social media platforms and product retailer pages. We encourage visitors to review the privacy notices of any external service before sharing information with it.
3. Information We Collect
The studio collects several categories of personal information, and the specific details depend on how a person interacts with us. A casual visitor to the website discloses very little. A bridal client discloses more, because a makeup plan depends on knowing about skin, colouring, sensitivities and the schedule of the wedding day.
Identity and contact details
We collect names, electronic mail addresses, telephone numbers and, where relevant, postal addresses. For a wedding party we may collect the names of the people in the party and a contact person for the group. For an editorial engagement we may collect the name of the production company and the name of the producer who is coordinating the session.
Booking and appointment details
We collect the date and time of an appointment, the location, the services requested, the number of people in the party and any notes about access to a venue. We also record whether a trial has been completed and what was agreed at the trial.
Skin and appearance information
Consultation notes may include information about skin type, known sensitivities, allergies, recent cosmetic procedures, current skincare products and preferences about coverage and finish. This category is discussed further in a later section of this policy because it deserves particular care.
Payment and billing details
For bookings that require a deposit, we collect the information needed to process a payment, which may include a billing name, a billing address and a payment reference. Card details are handled by a payment provider and are not stored by the studio in a working system.
Communications
We keep records of enquiries and replies so that a booking can be handled consistently and so that commitments made in writing can be checked later. These records may include the content of an electronic mail message, the date it was sent and the names of the people involved.
4. How We Collect Information
Most information reaches us directly from the person concerned. A client completes a contact form, sends an electronic mail message, telephones the studio or attends a consultation and answers questions in person. In each of these cases the client chooses what to share, and we try to make the purpose of each question clear at the moment it is asked.
Some information arrives indirectly. A member of a bridal party may be described by the person organising the booking. A venue may send us access notes and a floor plan. A photographer may send a shot list. A payment provider may send us a confirmation that a deposit has been received. In these cases we ask the person who shares the information to make sure that anyone named has been told about it.
A small amount of information is generated automatically when a person visits the website. This includes technical details such as the type of device, the browser version, the approximate region from which a request was made and the pages that were viewed. This information is used in aggregate to keep the website working and is described in the analytics section below.
5. Why We Use Information
We use personal information for a limited set of purposes, each of which is connected to the services that the studio offers. The first purpose is to respond to an enquiry and to decide whether a booking can be accepted. The second is to plan and deliver the services that have been agreed, including trials, location work and retail recommendations.
The third purpose is to keep the studio running safely and lawfully. This includes maintaining hygiene records, keeping track of payments, meeting tax and accounting obligations and resolving a concern if something goes wrong. The fourth purpose is to improve the studio itself, which we do by reviewing anonymised patterns in bookings and by asking clients for feedback after an appointment.
We do not use personal information for any purpose that is incompatible with the purposes described in this policy. If a new purpose arises that is not covered here, we will update this policy before using information for that purpose and, where the law requires it, we will ask for consent.
6. Lawful Bases for Processing
Where the law requires a lawful basis for processing, the studio relies on a small number of recognised grounds. We rely on the performance of a contract when we process information that is needed to deliver a booked service, such as an appointment time, a venue address or a skin plan agreed at a trial. Without this information the service could not be provided.
We rely on legitimate interests when we process information for purposes such as responding to an enquiry, keeping business records, protecting the studio from fraud and improving the quality of our services. When we rely on this ground we consider whether the interests of the person concerned outweigh the interests of the studio, and we limit the processing to what is necessary.
We rely on consent when we send marketing messages or when we publish a photograph that identifies a client. Consent may be withdrawn at any time, and withdrawal does not affect processing that took place before the withdrawal. We rely on legal obligation where we must keep records for tax, accounting or other regulatory reasons.
7. Skin and Appearance Information
A makeup plan cannot be built without some information about skin and appearance. This information is sensitive by nature, and the studio treats it with more care than ordinary contact details. Consultation notes are kept in a secure location, are shared only with the artist who needs them, and are not used for any purpose beyond the preparation of the face and the safety of the appointment.
A client is never obliged to disclose a medical condition, but we do ask about known sensitivities and recent procedures because a reactive product can cause real harm. Where a client chooses not to share such details, the artist will proceed cautiously and may decline a particular treatment if the risk cannot be assessed.
We do not sell skin information, we do not use it to build advertising profiles and we do not share it with retailers. If a client asks us to delete consultation notes, we will do so except where a record must be retained for a safety, insurance or legal reason, and we will explain the exception in our reply.
8. Photography and Portfolio Use
The studio photographs some looks for its own records and, with permission, for its portfolio. A photograph taken for a record stays in the internal system and is used to repeat a result at a later appointment. A photograph used in the portfolio, on this website or on a social platform is published only where the client has given clear permission.
Permission for portfolio use is requested separately from the booking itself, and a client may decline without any effect on the service. Permission may be limited to a particular platform, a particular period or a particular crop. Where a client later withdraws permission, we will remove the image from channels that the studio controls within a reasonable period and will ask partners to do the same where we are able to do so.
Editorial sessions are governed by the production company that commissions the work. In those cases the commissioning business is usually the party that decides how images are used, and the studio asks that the business explain its own arrangements to the people on set.
11. Website Analytics and Logs
The server that delivers this website records ordinary technical logs. Those logs may include the internet protocol address of a requesting device, the time of the request, the page requested, the referring page and the browser identifier. Logs help the studio understand whether the site is available and help the hosting provider detect abusive traffic.
We review log information in aggregate rather than by individual. We do not attempt to identify a visitor from a log entry unless there is a security incident or a legal requirement to do so. Log information is retained for a short period and is then removed or anonymised according to the schedule of the hosting provider.
Where an analytics tool is used, it is configured to avoid collecting unnecessary personal information and to avoid combining browsing information with the booking records held by the studio.
12. How Long We Keep Information
Different categories of information are kept for different periods. Enquiries that do not lead to a booking are usually removed within twelve months, because the studio prefers a tidy record to an accumulating archive. Booking records are kept for the period required by tax and accounting rules, which is generally several years after the end of the financial year in which the booking took place.
Consultation notes are kept while a client remains active with the studio and for a short period afterwards, so that a follow-up appointment can be planned without starting from the beginning. Portfolio photographs are kept for as long as the studio uses them, and are removed when permission is withdrawn or when the image is no longer relevant.
Where a record must be retained for a legal, safety or insurance reason, we keep only the part of the record that is needed and we restrict access to the people who require it. When the retention period ends the record is deleted or destroyed in a secure manner.
13. How We Protect Information
The studio uses a combination of organisational and technical measures to protect personal information. Access to booking and consultation records is limited to the people who need it to do their work. Devices that hold records are protected by passwords and are kept under the control of the studio. Paper notes are kept in a locked drawer in the studio room and are destroyed when they are no longer needed.
Electronic mail is not a perfectly secure channel, and we ask clients to avoid sending unnecessary sensitive details by ordinary mail. Where a consultation requires a more detailed discussion, we prefer an appointment in the studio or a telephone call. If a client must share a document, we can arrange a method that is more suitable than an open attachment.
If a security incident occurs that is likely to result in a risk to the rights of a person, we will investigate promptly, take steps to contain the incident and notify the affected people and any relevant authority where the law requires it. We will also review what happened so that the same failure is less likely to recur.
14. Your Rights and Choices
Depending on where a person lives, the law may give a set of rights over personal information. These typically include the right to be told what information is held, the right to receive a copy, the right to correct an inaccuracy, the right to ask for deletion and the right to object to certain uses. The studio honours these rights for everyone who contacts us, regardless of where they live, because a consistent practice is easier to run well.
A person may also ask us to restrict a particular use while a concern is being investigated, to provide information in a portable format, or to stop sending marketing messages. To exercise a right, a person may write to the studio address given below. We will ask for enough information to confirm identity, and we will not use the request itself as a reason to collect more information than is necessary.
We aim to respond within thirty days. If a request is complex we may extend the period, in which case we will explain the reason and give an expected date. There is no charge for a reasonable request, although we may charge a modest fee where a request is manifestly unfounded or repetitive.
15. Access and Correction Requests
A request for access should identify the person making it and the information that is sought. If the request concerns a bridal booking, it helps to include the date of the wedding and the name used at the time of booking, because the studio may hold the record under a slightly different name. We will confirm what we hold and provide a copy in a readable format.
A correction request should explain what is inaccurate and what the correct information should be. Where we agree, we will update the record and, if the information was shared with a partner, we will ask the partner to update its own copy where it is practical to do so. Where we do not agree, we will explain our reasoning and record that a correction was requested.
A deletion request will be honoured except where a record must be retained for a legal, tax, safety or insurance reason. In those cases we will delete the parts that are not needed and restrict access to the remainder.
16. Privacy for Children
This website is intended for adults who are arranging beauty services. The studio does not knowingly collect personal information from a child under the age of thirteen through the site, and the contact form is not designed for use by a child. Where a wedding party includes a younger member, the booking adult provides the relevant details and remains responsible for the information that is shared.
If a parent or guardian believes that information about a child has reached the studio without the appropriate permission, they may write to the address below and we will remove the information promptly. The studio will not use a photograph of a child in a portfolio without the explicit permission of a parent or guardian.
17. Marketing Communications
The studio sends marketing messages only to people who have asked to receive them. A client may ask to be added to the seasonal note during a booking, and may unsubscribe at any time by replying to the message or by writing to the studio address. Unsubscribing from marketing does not affect messages that are necessary to deliver a booked service.
We do not buy mailing lists and we do not add a person to a list simply because that person sent an enquiry. Any message that the studio sends includes a clear way to stop receiving further messages.
18. Third Party Links and Services
This website may link to a social platform, a product retailer page or a venue page. Those destinations are controlled by other businesses, and their privacy practices are governed by their own notices. The studio is not responsible for the content or the practices of a third party site and does not endorse its handling of personal information by providing a link.
Where the studio uses a service to process payments or to maintain records, we choose providers carefully and we expect them to protect information to a standard that is appropriate for the service they provide. We review those arrangements from time to time and we replace a provider where we lose confidence in its practices.
19. International Visitors
The studio is based in the United States and processes information in the United States. A visitor from another country should be aware that information may be transferred to and stored in the United States, where privacy law may differ from the law of the visitor country. By using this website or sending an enquiry, a visitor understands that the information will be handled according to this policy.
Where a transfer requires additional safeguards, we will use a recognised mechanism and we will limit the transfer to the information that is necessary for the service. A person who wishes to discuss a transfer may write to the studio address given in this policy.
20. State Privacy Rights
Several states in the United States have introduced privacy laws that give residents specific rights. These rights commonly include the right to know what personal information is collected, the right to delete it, the right to correct it, the right to opt out of certain sharing and the right not to be discriminated against for exercising a privacy right. The studio extends these rights to everyone who contacts us.
The studio does not sell personal information and does not share it for cross-context behavioural advertising. A resident who wishes to make a request may use the contact details below, and we will respond within the period required by the applicable law. Where an authorised agent makes a request, we may ask for proof that the agent is authorised to act for the person concerned.
21. Changes to This Policy
The studio reviews this policy from time to time and updates it when a practice changes or when the law requires a change. The date at the top of the page shows when the current version took effect. A material change will be described in a short note at the top of the page so that a returning visitor can see what is different.
We encourage clients to read the policy again before a new booking, because the studio may have gained a new tool, a new partner or a new record keeping practice since the previous visit. Continued use of the website after a change indicates that the updated policy is accepted.
22. Contacting the Studio
Questions about this policy, requests to exercise a right and concerns about the handling of personal information should be sent to the studio. We prefer written requests because they create a clear record for both parties, and we will acknowledge a written request promptly.
If a concern cannot be resolved with the studio directly, a person may have the right to complain to a supervisory authority or to the attorney general of the relevant state. We would appreciate the opportunity to resolve the matter first, and we will cooperate fully with any formal process.
Charlesworth Beauty LLC
235 E 100 S, Minersville - 84752-7755, United States (US)
Email: studio@charlesworthbeauty.lol
Telephone: +18508986546